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          Advanced Transmission has 1 locations, listed below.

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            Business ProfileAdvanced Transmission

            Transmission
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 06/06/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            Contact Information

            3518 N Benton St

            Kingman, AZ 86409-3212

            Visit Website
            Email this Business
            (928) 757-4691

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            Revoked BBB accredited businessF

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers transmission and automotive repair services.

            Business Details

            Location of This Business
            3518 N Benton St, Kingman, AZ 86409-3212
            Email this Business
            BBB File Opened:
            2/26/2013
            Years in Business:
            18
            Business Started:
            10/14/2005
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Advanced Transmission Rebuilding
            Business Management
            • Mr. Robert Wurm, Owner
            • Ms. Daisy Soles, Secretary
            • Mr. Joe Wurm, General Manager
            • Mr. Rocko Mungaro, Manager
            Contact Information

            Principal

            • Mr. Robert Wurm, Owner

            Customer Contact

            • Mr. Robert Wurm, Owner
            • Ms. Daisy Soles, Secretary
            • Mr. Rocko Mungaro, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my van into advanced transmission honor approximately 17 February. I had the vehicle towed over there because the owner informed me that there was no fee for diagnosis. I let the owner know that I needed a price for the insurance company. The owner inform you would be a couple days so he could give me a price and once again told me there would be no fee for diagnosis. Three days later, the insurance company could not get a hold of them. They would not send pictures, so I had to go down there takeoff work and get pictures for the insurance company. after three weeks of ******, and trying to reach them, they would not release the vehicle until a fee of $1040 was paid for the diagnosis. A pint arriving to get my vehicle. The issued me an invoice for removal and installation of the transmission. However the transmission and all the parts are boxed up and thrown in the back of the van , I never authorized any service on this vehicle whatsoever. And furthermore, they just threw everything in the back upon leaving. I told the customer service manager that I intend to pursue this and that I felt I was wrong. He stated go ahead the boss never loses even people with a lot of money, have tried and failed horrible business
            Read 5 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian E

            04/29/2024

            Worst experience ever! My transmission failed and I took my vehicle to Advanced to have it rebuilt. I was traveling through *******, Az. to *****. ***, the owner, gave me the old song and dance about being a traveler's friend and taking good care of us. He took us alright! He charged me $6000, and of course would not return the vehicle if it wasn't paid. When leaving the parking lot, the transmission was making a whining noise. The mechanic said it was alright and just needed to break in. The transmission was shifting very hard and I called Advanced just to be told it would be ok. Halfway to *****, it started acting up really bad, banging real hard when shifting. I was closer to home than back to Kingman so I continued. I called Advanced several times on my way and was told that it would be worked out with a shop in ***** once I got there. After getting home, *** gave me a name of a shop in ******* that I could take it to. *** said he would make everything right. The shop found that there was no second gear installed. *** refused to believe it and demanded I bring the vehicle back for him to fix it. The vehicle certainly would not make it another 1100 miles back to Kingman for repair and *** refused to pay for the repair in *****. So, I have a $6000 paperweight.
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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