ComplaintsforSpend-Less Auto
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Complaint Details
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Initial Complaint
03/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We purchased the vehicle on December 9. Well put down $3,500.00 on this truck. We have made 3 payments on the truck. The dealership is in *******, but we live in ******. Every time we call to check on the status of the plates, we get a different story or that person doesnt handle the registration. They cant give us a definite day or time when the title person is coming in. All we want is a ****** plates with the registration!Business response
03/21/2023
This customer does live in ****** and therefore, my ******* based company cannot provide ****** plates. Customer was given a temporary registration plate (TRP) which allowed her to operate the vehicle in any state in the US. That TRP did expire and a new one was issued. The title was transferred to the customer and the lienholder before the second TRP expired. The customer has been made aware that they will have to take the ******* Registration/Title to their local MVD in ****** and obtain plates. By law, my ******* based company cannot do this for them.
Initial Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
So most of the info is attached in the complaint images attached below it is also a more detailed story, but I purchased a car from spend less a couple months ago and made the first payment on the car and they told me my loan wasn't bought out and I had to sign new finance agreement for more money and higher interest or give the car back and told me they could not give my money back, I spent a total of $1,850 also when I called the finance company they stated that the dealership retracted the loan not that it wasn't bought out, I was approved from what they tell me' finance company was solera finance, it was a 2013 ******* mks, nice little car that I now am without and forcing my lady and the kids at the house while I'm at work with now transportation if something happens because we are down to one car again...
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.