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Complaint Details
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Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I Had a salesperson named ********************* come to my house to in form me about solar panels. ****** guaranteed me that even though I am on ssdi I will receive the 7k in Government incentives. I told here we don't do taxes and she said do them for 2021 and you will receive a check for 7k and that will help pay down the 11k for the solar panel. I felt this was a a good selling point so I signed the paper work under good faith. I went to file my taxes and they said that is not how it works you 26% on top of your taxes. I am not the only one who she has done this to her staff does it to. I would like to file a formal complaint against them and get a refund of the 7k she promised. I have a rare disease called stiff person syndrome I'm one of 320 in the country who lives on ssdi and flirtation with a single dying person to sell there product is unacceptable.Business response
02/13/2022
We reached out to this Home Owner. We came to an agreement, and it is Havasu Solar's understanding that this Home Owner asked the BBB to remove this complaint. Upon review of the BBB website, there are no complaints on our page. This has been resolved. Thank you.
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Contact Information
1635 Mesquite Ave
Lake Havasu City, AZ 86403-5646
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.