Business ProfileforSuperior Blinds of Scottsdale

Ordered wooden Shutters for my home in early March. Paid my deposit and have NOT been updated by the company after calling in all the time to check status. I was told that my order came in a week after ordering and it was damaged. I was told by my sales rep ****** he was putting a RUSH on it and would keep me informed. I have never received a phone call or email correspondence. I was left hanging for two months. On 5/12/23 I finally reach out and was told by the sales office that she could not see anything other than the order place for some reason there was no tracking history of the Remake request. I called my sale rep ****** and asked why he hastnt returned any of my calls over the past month? He apologized with no explanation I expressed concern regarding the dependability go this company in installing these blinds and backing me up moving forward post install with their lack of communication. I requested my deposit back1/23and cancelled the order informing them I cannot trust my business with them anymore. I called my ********* and put a reversal on the charge and have NOT heard anything just yet. The superior Blinds office called to set up an install date one 5/15/23 despite me cancelling with the sales rep. **** again Im stuck in the middle of these disorganized company.