Business ProfileforJohn's Concrete & Pool Decking LLC

Mid-March 2023-John L Goodwin, quoted $3050 to add cool deck to some bare concrete areas, fix cracked pool deck areas, fix pool skimmer area, clean, dry, prep and paint pool deck areas. 3/27 & 28/23-I sent a $1,525 half payment via Zelle with final payment after job was completed. 5/10/23-John and crew began pool deck job promised and when finished, I sent final payment of $1,525 on 5/10 & 11/23. 5/14/23-We noticed many uneven color patches, missed paint throughout the deck, blotched paint in areas along the pool fence and paint was painted thicker in some areas and lighter in other areas. I sent John pics and he said he could see the shading differences and thought it was “just weird”. He said if there were clumps, he would remove them and apologized. I asked if paint was not mixed correctly, if it was old paint, or if cans had different lot numbers. John said it was new paint and his crew may have not mixed it correctly. We asked him to roll another coat of paint and said that was his plan. We also noticed missed paint areas along the inside pool deck when we went in the water, and I let him know about this too. 5/30/23-John and employee returned and attempted to fix their mistakes. He promised to correct the two-paint tone color, missed painted areas, remove clumped paint, paint inside pool tiled areas and re-coat the entire deck. He said he was embarrassed and apologized. 6/3/23-Waited for paint to dry & discovered similar errors. Sent John letter via email & a few pics. I informed him I no longer trusted his work. Deck job is unsatisfactory. We need to pay another company and are requesting a refund of $1,500 from John's Concrete & Pool Decking. We have not heard from John and have not received a refund.