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ComplaintsforHolbert Purebred Golden Retreivers of Southern Arizona
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Complaint Details
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Initial Complaint
10/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This breeder failed to disclose to me, the buyer, that the puppy I purchased had giardia. She told me that the puppies were “prophylactically” given medication and that all of them have “been fine”. I took a stool sample to my vet the day after bringing her home and she was still positive for giardia. She offered to pay for the $15 medication but not the fecal test. Since that date, my puppy has needed 4 more fecal tests 4 more rounds of medication to cure her. Not including all of the extra cleaning measures that have also costed me more than I ever anticipated. She didn’t disclose upon purchase that the dog had giardia. She called me via phone when I asked her for payment and said that if I got a 2nd opinion that she would pay for all the vet bills. I got another opinion at the vet of her choice, she paid for the fecal, $50 deposit and $56 for meds but is now refusing to refund me for either the dog and/or all of the testing and medications thag my dog has had to have.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.