ComplaintsforVilla Fiesta Apartments
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Complaint Details
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Initial Complaint
03/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
These people keep assuming things about my household and the dont have actual facts. On 03/22/22 a gun went off from The upstairs neighbors. This was a AR 15 rifle, it almost hit my daughter and boyfriend. The police were called by me. The office did not contact me nor did they send anyone to inspect the damage. Then a day later I receive a notice saying Im im non compliance of my lease. I dont understand what I did wrong ! Everytime i have company over they assume they live with me ! I feel unsafe here and targeted! They always turn the water off and never give any notice. They want to evict me because they are getting false information from another tenant. This is not fair and should be looked into!Business response
03/25/2022
In response to **************************************** complaint, she has received similar notices in the past, as well as a domestic dispute issues handled by the *********************** We believe/believed the individual we saw the other day, was the same man related to her domestic dispute. ************************** lives right by the office, so we do see the comings/going without going out of our way. We are sorry to hear she has filed a complaint against us. She is not being targeted in anyway.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.