ComplaintsforIconix Industries LLC
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Complaint Details
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Initial Complaint
07/08/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought some merchandise I have still not received it went to the website to login to my account to see what was going on and the ste has been taken down. I had purchased the merchandise to enter a truck and RV trailer giveaway. Never announced who won the giveaway. I never received what I purchased. Due to my short ter memory loss I can't remember what I purchased I would count on my account purchase history to remind me what I had purchased. I will have to file a lawsuit for miss leading advertisement of the giveaway. I have email receipts but have so many emails to go throughInitial Complaint
05/31/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On March 11, 2024, I entered a sweepstakes for a truck and trailer. To enter it, I ordered some merchandise and in return I would receive entries to have a chance to win the said truck and trailer. The sweepstakes has ended and I haven't received my merchandise. I have sent numerous emails regarding this and I have sent one recently stating I am reporting them to the BBB and if needed file charges against them for not providing the product I have paid for. I am very frustrated and I really would like this resolved. A full refund would be nice. They have a PO box in *******, but they also have an address in **. iconixadventures.com is their website. I can send you a screen shot of my bank statement if needed. I enter these sweepstakes with other companies, and I get the products from them within 2 weeks, and when they ship them, I usually get a notification, but in this case, they never sent me anything, and no product.Initial Complaint
05/31/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed my order on November 4th 2023 and have yet to receive my item with very little communication when you reach out to them for help. One associate told me it arrived when it never did, another told me it would ship out in a week and it never did. Very unorganized company and from what I can tell from social media comments I am not the only one burned. This seems like a scam or at the very least a company unwilling to refund orders they obviously cannot fulfill.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.