ComplaintsforThe Auskey Club
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Complaint Details
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Initial Complaint
02/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We sent a deposit for a puppy March 2023. **** which appears to be the owner has not been responsive at all. We were able to speak to her finally in January 2024 and were informed the puppies might not be expected for another 6 months and it will be a different breed than was agreed on. We told her that is not what we agreed to and asked for our money back which she stopped communication with us. She mentioned the money may he transferable to another breeder but has not given us any options. After 6 months of trying to contact her and come up with a fair resolution, we would like our money back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.