![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforArizona Driveshaft and Differential
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My mechanic sent my 63 Buick Skylark split driveshaft to Az driveshaft to be evaluated. Az Driveshaft replaced the rear section of the shaft and billed them on 2/14 /2022 for $749.08. *** (Az driveshaft) called me on 2/24/2022 and spoke with me about needing a new driveshaft because the CV joint was bad and couldn't be repaired (no parts). I was unaware of the first driveshaft, so I said, okay and paid $1380.64 on 3/7/2022. I spoke with my mechanic on 3/9/2022 and found out about the first driveshaft. I called *** and ask why they didn't use the first section they made, her answer to me was "I DON'T KNOW". I ask to speak to the owner! He never called! I ask again and was told "HE IS BUSY" (****) won't even call my mechanic! I ask *** about a refund on the first Driveshaft, and she said, "no refunds". I mentioned, it was their fault for not evaluating the original driveshaft in the beginning. I have spent $749.08 for a driveshaft that is no earthly good to me, because of their negligence! As 3/14/2022 ********** has deducted $630.00 back from Az Driveshaft, I was hoping to get $749.08 and it will be 60 days before I know the true out come. I may get to keep the $630 or I may have to pay it back.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.