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Complaint Details
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Initial Complaint
12/12/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Dry Force charged me an estimate of $******* on Oct. 18th, 2022. They charged me for 4 days of equipment rent. I only used three days. They charged me for 5 fansI only had FOUR fans delivered.! For FIVE hours and 11 minutes of manual labor and 3 days of equipment rental the ******* is a TOTAL scam! Projected estimated hours of labor was TWELVE!! I have messaged Manager ***************************** at Dry Force 3 times and have called and left a message asking for a response to my request for a refund on the estimate of charges. I am due a refund/credit of $1, ******!! Please help me!!Business response
01/17/2023
We will be reaching out the customer about a miss calculation in our estimate and reimbursing her for any errors.
Customer response
01/26/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***************************
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Contact Information
2618 N Ogden Rd Ste 105
Mesa, AZ 85215-1152
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.