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Find a Location

Floor Coverings International Mesa has 1 locations, listed below.

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    Business ProfileforFloor Coverings International Mesa

    Floor Coverings

    At-a-glance

    Customer Reviews

    4.89/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers floor covering services.

    Business Details

    Location of This Business
    1107 S Gilbert Rd Ste 204, Mesa, AZ 85204-5200
    BBB File Opened:
    12/3/2020
    Years in Business:
    23
    Business Started:
    12/14/2000
    Business Incorporated:
    11/4/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Leading Edge Modernizations LLC
    Business Management
    • Ms. Kristin M Piotrowski, Owner
    Contact Information

    Principal

    • Ms. Kristin M Piotrowski, Owner

    Customer Contact

    • Ms. Kristin M Piotrowski, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Floor Coverings International on 09/05/2023 to install vinyl plank flooring in the living room, dining room, laundry room, kitchen and 2 bathrooms.They started working on the floors on 09/13/2023. ***********************************, the owner of the company, called me on 09/16/2023 to tell me that the flooring was all done.I moved to ************* on 07/01/2023 and was planning on selling my home in *************** the first week of October, 2023.I thought that the new flooring would appeal to buyers.When I went to my home, 09/17/2023, to see the finished job I was shocked with what I was seeing.My home was so damaged from the workers. The first thing that I noticed was filthy black smudges on all of the walls. There were black hand, and fingerprints everywhere. There were 2 holes in the laundry room walls, black scuff marks on the doors and cupboards, they damaged the corners of the kitchen and bathroom cabinets, chipped up paint on all of the door frames and chipped paint on a couple of cupboards in the kitchen and bathroom, the baseboards were terribly installed, the caulking job was horrible, they bent one of the blinds in the living room, which were in brand new condition, the house was absolutely filthy. They must have moved the dishwasher because it wont stay in place anymore. They also left soiled toilet paper in the toilets.I literally cried when I saw the damage that was done to my home.I was, and still am till this day, 10/21/2023, so stressed, depressed, frustrated, and I am so tired because of sleepless nights because all I think about is my destroyed home and not being able to sell it.I gave the company 3 different times to repair the damage that they did a horrible job. They used Mr. ***** sponges to clean the scuff marks and all that did was take some paint off the surfaces and you can still see the scuff marks. They tried to repair the holes in the walls of the laundry room and it looks like they used caulking to fill in the holes. They tried painting over some of the damaged areas and all that did was make everything look two different colors. This is the worst workmanship Ive ever seen in my life.I now need to have a contractor come to fix the damage. And I also need to hire painters to paint my home because of all of the damage that they did.I have not even got an apology for everything that they did to my home.
    Read More

    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara B

    5 stars

    11/15/2023

    Floor is ************** was prompt, efficient and made sure everything was cleaned up before leaving. Absolutely the **************. They earned the five stars. Should have been six!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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