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Find a Location

Banner Health has 65 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Banner Health

      525 W Brown Rd Mesa, AZ 85201

    • Banner Health

      1111 E. McDowell Phoenix, AZ 85006

    • Banner Health

      6644 E. Baywood Avenue Mesa, AZ 85206

    • Banner Health

      2222 E Highland Ave Ste 300 Phoenix, AZ 85016-4879

    • Banner Health

      9377 E Bell Rd Ste 231 Scottsdale, AZ 85260-1503

    Business ProfileforBanner Health

    Health
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    On August 3, 2016, Banner Health Arizona informed consumers that the company was hacked. Between the dates of June 23, 2016 and July 7, 2016, payment cards used at Banner Health food and beverage outlets may have been affected. Hackers focused on cardholder names, card numbers, expiration dates and internal verification codes. 

    Consumers who may have been affected should review payment card statements for any unauthorized activity. Banner Health Arizona also informed consumers that all patients were affected and that the attack does not affect payment card payments used to pay for medical services.

    To view a list of outlets affected, please click here. For more information regarding this attack, please call the Banner Health Arizona hotline on 855-223-4412 between 7a.m. and 7p.m. PST, Monday through Friday.

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 55 Customer Reviews

    Customer Complaints

    238 complaints closed in last 3 years

    82 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers healthcare services.

    Business Details

    This is a multi-location business.

    Find a Location

    Banner Health has 65 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Banner Health

        525 W Brown Rd Mesa, AZ 85201

      • Banner Health

        1111 E. McDowell Phoenix, AZ 85006

      • Banner Health

        6644 E. Baywood Avenue Mesa, AZ 85206

      • Banner Health

        2222 E Highland Ave Ste 300 Phoenix, AZ 85016-4879

      • Banner Health

        9377 E Bell Rd Ste 231 Scottsdale, AZ 85260-1503

      Headquarters
      525 W Brown Rd, Mesa, AZ 85201
      BBB File Opened:
      6/1/1970
      Years in Business:
      86
      Business Started:
      1/17/1938
      Business Started Locally:
      1/1/1968
      Business Incorporated:
      1/17/1938
      Type of Entity:
      Corporation
      Alternate Business Name
      • Banner Bosswell Medical Center
      • Banner Del E. Webb Medical Center
      • Banner Gateway Medical Center
      • Banner Good Samaritan Medical Center
      • Banner Ironwood Medical Center
      • Banner Psychiatric Center
      • Banner Thunderbird Medical Center
      • Banner Medical Group
      • Banner Casa Grande Medical Center
      • Banner Health Clinic Copper Basin
      • TOCA at Banner Health LLC
      • Banner Arizona Medical Clinic
      • Banner Desert Medical Center
      • Banner Boswell Rehabilitation Hospital
      • Banner Gateway Occupational Health Clinic
      • Banner Gateway Medical Center
      • Banner Desert Pediatric Medical Center
      • Banner Estrella Medical Center
      • Banner Baywood Medical Center
      • Banner Health Arizona
      Related Businesses
      Business Management
      • Mr. Chuck Welliver, CEO
      • Mr. Russell Powell, Disputes Team Representative
      Contact Information

      Customer Contact

      • Mr. Russell Powell, Disputes Team Representative
      Additional Contact Information

      Fax Numbers

      • (602) 277-1829
        Other Fax
      • (480) 095-0426
        Other Fax

      Phone Numbers

      Customer Complaints

      238 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      On March 25th, 2024 I went to Banner Health ************ located on *****************************************. I had injured my ankle, so I got X-rayed and the urgent care provided me with a walking book and crutches. I asked multiple times if either one of these items would cost me money and they guaranteed that they would be covered by my insurance I had provided them with. They did have me sign a document (which I have attached to this report) saying that I would pay any balance that my insurance didn't cover. However, they were very misleading when telling me that I would owe nothing out of pocket and my insurance would cover it. Also, they never provided me a receipt with how much the crutches and walking boot cost on the day of my visit. Therefore, I had no idea of how much they would be charging me if my insurance did not cover it. I have reached out to BREG which is the company that billed me for their medical equipment, and they said there is nothing they can do to remove the bill. I have contacted my insurance to see if they were supposed to cover it and they said they cannot because it did not meet my deductible. I am requesting that Banner *********** pay the balance of $253.78 for the walking boot and crutches that I was billed for by BREG because I was not correctly informed of this cost.
      Read More

      Customer Reviews

      55 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kayla L

      1 star

      06/25/2024

      My experience has been horrible. Ive been in and out of this hospital several times and each time I would have to wait for many hours just to be called to the back. When I would finally be called back I would sit there for even longer just to be seen by a doctor. I would come home in extreme pain with my lower back and I wouldnt be able to sleep or move. I sat there for 6 hours in one day. When I got home I was bawling my eyes out cuz I was in so much pain. I have been struggling with back pain. Lately Ive been struggling with severe headaches and neck pain.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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