Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valleywide Surgical Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforValleywide Surgical Services

    Medical Plans

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Mesa, AZ 85202-7801
    BBB File Opened:
    5/20/2016
    Years in Business:
    10
    Business Started:
    2/27/2014

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    As you can see attached, my stated EOB for my insurance company. This company is threatening to report me to collections for not paying an almost $250 bill that I do not owe them. My insurance provider has confirmed I do not owe this company anything. I have maxed out my in and out of network deductibles. Valleywide surgical is also threatening to increase my cost with additional fees if I do not pay them the amount. As you can see, I do not owe this company. They are trying to change the narrative that theyre out of network and thats why I need to pay them more My deductible and my insurance company has confirmed. I do not owe this company anything. If you even look at the reviews on ******* they have done this to numerous people before. I am not alone in this issue.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark G

    1 star

    10/19/2023

    This company found a loophole in the "Surprise Billing Act" to squeeze money from patients. Their tactics are borderline harassment. Veil threats are their SOP.

    Valleywide Surgical Services Response

    10/30/2023

    Hello, the No Surprise Act does not allow out of network providers to balance ************** plans as there is a different arbitration process for those plans for payment.  Non-Erisa plans are covered by the SOON bill which is the No Surprise Out of Network bill that states, out of network providers can bill up to $1000; however, our minimums are much lower, and we even deduct what the ****************** pays.  Unfortunately, with the new law, Insurance carriers are paying very little for a required surgical assistant and many surgical assistants have left the industry which is worrisome for the future of all surgeries. Surgical assistants are required for most surgical procedures per CMS guidelines. For this particular patient, their insurance paid the low amount of $113.86 11 months after the surgery was performed. Upon first checking to see if their plan was Erisa or not, the Employer name was not found in the government database; however, on 10/23/23, their Insurance called and provided the correct Employer information and the $230.14 that the patient was billed, was written off. 

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.