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ComplaintsforJust In Time Moving and Storage
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Complaint Details
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Initial Complaint
03/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Engaged them to move some of my belongings from ** to WA, of course I was given the amazing marketing speech on how everything would be packed with the utmost care, blah, blah, blah. Suffice it to say that not a single piece of furniture escaped their careless packing, from broken legs to a loose top on a large dresser, to tons of deep gashes and scratches, stains on upholstery etc etc., nothing was **************** or moved, most of my furniture now is damaged or soiled.Business response
03/22/2023
I am currently working directly with ****************** to resolve her claims of damaged items during her move. We are currently acquiring a local (********) repair and restoration company to assess and repair damaged items. In addition, I am doing my best to come to a reasonable and satisfactory resolution with the client.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.