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ComplaintsforEast Valley Center for Pulmonary & Sleep Disorders
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Complaint Details
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Initial Complaint
03/12/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
******* from medical records refuses to send the actual *********************** Pulmonary Department ****************** medical records. I am his medical POA and I asked her today to send these office visit notes to ******* in the VA pulmonary department so his oxygen continues to get paid for! She refuses to do this! She sent it to community care **** at VA and when I advised her that it needs to go to the actual VA ******* stated her and her manager will not do that! ******* is rude, she talks over the patient, she does not listen and uses her managers name as a scapegoat! If my brother goes without his Oxygen due to ******** neglect I will ensure we *** her and this practice! I want the telephone number and email address of the *** of East Valley Pulmonology and Sleep Study! Im going to escalate this as high as I need to since ******* and according to ******* she stated her manager refuses to help my brother whos a veteran continue to be able to get his oxygen and this needs to be resolved immediately! Thank you.Initial Complaint
06/27/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Was hospitalized with COVID in early December 2022. Spent 8 days in ICU . Never asked for *************************, DO. Now I have thousands of dollars in bills. I send what I can to each one. The staff calls and bully's me into trying to give them more money , saying what I am doing is not good enough. Strange how I don't remember this doctor and I am getting bills from him and another pulmonary doctor.Business response
07/07/2023
Hello,
This patient has the wrong practice. *************** is not associated with East Valley Center for Pulmonary & Sleep Disorders.
This is his info-
**************** Center PC
********************************************************
****, ** 85204
Get Directions
************ phone
************ FaxPlease remove this complaint against our practice.
Thank you,
****************************;
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.