![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforHorizon Energy Co, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The solar system that was sold to me does not do what is promised. I was advised by *** that I would not owe money to APS for electricity for these panels. That all I would pay is the loan for the panels. This is not so I pay APS every month except for 1 since I got the panels. I was lied to about how it would work and now I am in with them and can not do anything about it. I believe he was not truthful about them and now I am the one that suffers. Titan contracting no longer works with this company as I am sure they got several complaints. Because of this company I pay more for my electricity then I paid before I got solar. Totally not what I was promised.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2812 N Norwalk Ste 102
Mesa, AZ 85215-1148
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.