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            Business ProfileRadarBusters.com

            Radar Equipment

            Contact Information

            41914 N 251st Ave

            Morristown, AZ 85342-9097

            Visit Website
            (888) 227-8927

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides automotive electronics.

            Business Details

            Location of This Business
            41914 N 251st Ave, Morristown, AZ 85342-9097
            BBB File Opened:
            3/27/2001
            Years in Business:
            25
            Business Started:
            11/1/1998
            Business Incorporated:
            9/9/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • RadarRoy Enterprises LLC
            • Radar Roy Enterprises
            • Radar Busters
            Business Management
            • Mr. Roy Reyer, Owner
            • Ms. Victoria Rosania, Manager
            Contact Information

            Principal

            • Mr. Roy Reyer, Owner

            Customer Contact

            • Mr. Roy Reyer, Owner
            • Ms. Victoria Rosania, Manager
            Additional Contact Information

            Fax Numbers

            • (928) 684-3928
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On April 3rd, I ordered an Uniden R4 radar detector on Radarbusters website. I paid with Paypal and was immediately notified by Paypal of the charge. That charge is still on my Paypal account. When I didn't receive an order confirmation from Radarbusters, I submitted a request for information on their contact form. They will no provide any phone number. I did the same on April 4th and 5th along with emails to their posted email account. The first and only response from Radarbusters came this morning saying that 1) I never ordered the unit 2) they were never paid by Paypal and 3) they'd tried to contact me several times via email. The last two are false and the last point is a bold faced lie. I've checked every possible spam/advertisement/trash folder and they have not sent anything. I'd ask them to produce said emails-they won't be able to. I have attached my response to their only email, which includes my Paypal receipt paid to Radarbusters, to which they haven't responded. I have filed for refund from Paypal but that will require a response from Radarbusters which doesn't seem likely based on their refusal to communicate thus far. All I've wanted from the beginning is my $369.99 refunded.
            Read More
            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barry S

            06/27/2024

            Radar Busters use to be a great company when it's founder, Radar ***, a retired Police ******** ***** the business. He was very customer driven and I bought several ********************** from him through the years. His customer support was fantastic and very knowledgeable over the phone. I even spoke to *** once.He passed away and the new owners no longer answer their phone. The message drives you to the website or their contact form and then disconnects. They are rude in their responses on the contact form.,I ordered a Uniden R4 that I decided to return. I did cut the the little security disk on the box but never opened anything inside other than to read the owners manual..Radar Busters claims to have a 30-day money back guaranty. Well it appears because I cut that that one piece of plastic to read the owners manual they refuse to take it back.The R4 was a drop ship from Uniden directly.I called Uniden and they told me they offer a no question 30 day return policy.They also said always buy directly from them, not through a 3rd party.Now I have to go through hoops to make this return and most likely I will have my credit card company involved to get my refund.Hate to say BUT DO NOT DO BUSINESS WITH THIS COMPANY. Unfortunately they are no longer the quality company they once were. Unfortunately BBB insists I leave a star. I'd rather leave a zero star.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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