ComplaintsforBookmans Entertainment Exchange
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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Employees are very rude.Initial Complaint
01/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
They banned my mom and I for going in there on Wilmot and stone ave because they said we were rude to them, and we weren't, and they were rude to us. We were trying to trade things in and I said you didn't take much and i told my mom see they didn't take much to trade. They said I thought you weren't coming back for some reason I don't know why they said that. I then left and the guy from there store came out to the parking lot and told us we were banned. They also had a lady standing out there with politics on an abortion and i said is she allowed to stand out there petitioning abortion and they said yes. They have a attitude especially the older lady that works there. She can be rude to people and tries to run the store and she is not a manger. I think they are off base by banding us from both places and we didn't do anything to Wilmot. We tried calling corporate and we didn't get a answer back yet from a day ago. I don't know why we didn't hear back from them.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.