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Find a Location

Vistancia Animal Hospital has 1 locations, listed below.

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    Business ProfileforVistancia Animal Hospital

    Animal Hospital

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers animal hospital services.

    Business Details

    Location of This Business
    28570 N El Mirage Rd Ste 104, Peoria, AZ 85383-2096
    BBB File Opened:
    12/8/2022
    Years in Business:
    8
    Business Started:
    5/11/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Vistancia Animal Hospital PLLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Ms. Lauren Maxwell, Owner
    • Dr. Jason Long, Medical Director
    Contact Information

    Principal

    • Ms. Lauren Maxwell, Owner

    Customer Contact

    • Ms. Lauren Maxwell, Owner
    • Dr. Jason Long, Medical Director
    Additional Contact Information

    Fax Numbers

    • (623) 888-8109
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Ive been bringing my cats to Vistancia Animal Hospital for years. One of my cats started having health issues. They constantly tried up selling me services that she didnt need. And charging me extra for appointments claiming they were busy when they werent. This last time I was in my cat was diagnosed with kidney issues. They knew at the time how serious it was and they FAILED to arrange the necessary hospice care. This was over a holiday weekend. I had to sit and watch my cat slowly suffocate and die in my arms. This could have been prevented. My cat should have been allowed to die with dignity and mercy. I will have to live the rest of my life with the trauma of seeing my cat that I loved die a slow and painful death. These people knew what was going to happen and did nothing to stop it. I tried calling to have her put down and they told me all their providers left. I hung up to care for my cat. She died in my arms in excruciating pain. This should have NEVER happened. The vet knew she was close to death but continued to prescribe medication that wasnt needed to boost business profits. My sister teaches at a *********** She informed me that everything about the treatment of my cat was WRONG. They put money before the lives of the animals theyre paid to treat and CARE for. I will never get over this cruelty. This place needs to be shut down and I will do my best to make it happen. This was blatant malpractice.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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