Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Don's Bus Box has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDon's Bus Box

    Auto Customization

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers re-built TRANSAXLES, air cooled VW, Mendeola, PBS,Weddle. ENGINES, air cooled VW, Ecotec, Honda V6. PARTS for air cooled VW Bus and Bug, sandrails, dune buggies, manx, off road.

    Business Details

    Location of This Business
    10824 N 96th Ave Ste 10, Peoria, AZ 85345-6269
    BBB File Opened:
    11/18/2008
    Years in Business:
    18
    Business Started:
    6/13/2006
    Business Incorporated:
    6/13/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Donson Enterprises, LLC
    Business Management
    • Mr. Donald A. Johnson, Member
    Contact Information

    Principal

    • Mr. Donald A. Johnson, Member

    Customer Contact

    • Mr. Donald A. Johnson, Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Jan 8, we purchased a new engine from **** and had transmission rebuilt, brakes, ball joints, and shocks replaced. Feb 1, the ** van was ready. We picked the vehicle up went to fuel it up, and in less than 10 miles, the engine back fired, and bent the pushrod. He towed the van back to his shop, about 3 blocks away by chain, and he had told me that the emergency flashers were fixed, and when I used them, it almost started an electrical fire. I had also noted that the brakes were shakey, and park brake does not hold, and accelerator sticks. On Feb 7, the bus is ready, he had told me that the headlight switch that was replaced was faulty, causing it to backfire and bend the pushrod. We pick up the vehicle, and he said they test drove it for 3 days with no problem. Brakes still shaking, throttle sticking no parking brake still. I fix the stickey throttle. The new brakes, rotors and drums were warped. 10 miles or less driven. And at this point, i notice oil leaking, and not a little bit either. As i am going up a hill to get to the fuel station to check the oil smell, the transmission is coming out of gear, and the belt was coming off of the pully. He said that they had driven it, how could they have not noticed any of these things. Upon entering the town I live in, the throttle linkage falls apart, and I have to repair it myself. He sent me to a local mechanic to get the leak and pully fixed. He fixed what he could, but still leaking oil, and brakes, and transmission not fixed. We have not even driven 250 miles. We made him aware that we would be out of country, and he would be in contact with our lawyer to handle business while we were gone, so he blocked our numbers, and would not respond to calls or texts. He would not cover the tow. We paid to tow it. He says that he fixed it, but we towed it to an independent mechanic to check out, as we do not trust ***'s work, which means can he honor the warranty to our satisfaction?

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.