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Find a Location

Arizona Tire & Automotive Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforArizona Tire & Automotive Center

    Auto Repairs

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers full service auto repair, service and maintenance, including tires, air conditioning, cooling system, brakes, suspension, tune up, fuel system, oil changes, etc.

    Business Details

    Location of This Business
    8615 W Kelton Ln Ste 304, Peoria, AZ 85382-4758
    BBB File Opened:
    4/30/2013
    Years in Business:
    12
    Business Started:
    7/17/2012
    Business Incorporated:
    7/17/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hiller Enterprises, LLC
    Business Management
    • Mr. Brian R. Hiller, Member
    • Ms. Sheryl D. Clark, Member
    Contact Information

    Principal

    • Mr. Brian R. Hiller, Member

    Customer Contact

    • Mr. Brian R. Hiller, Member
    Additional Contact Information

    Fax Numbers

    • (623) 486-0559
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On January 19, 2024, I brought my car in for a brake service, ceramics pads (up cost). I was there for six hours. ***** (the owner) said they were having trouble bleeding the brakes and then I saw them pull my car into the back to keep it over night. They worked on it some more and sent me home. Upon leaving the pedal was going to the floor. I turned around and they closed the doors. By the time I got home, there was no brake fluid left. I called the shop and he said to walk to get more fluid. The next morning took it to another brake place, found out a banjo fitting was broken. It took two days to get a response from ***** at Az Tire. He reimbursed for the banjo fitting and brake fluid but would not warranty his work as another shop fixed the fitting, However, within a week the brakes were squeaking. He would not return calls or emails. When I did get a hold of him he insisted he did everything right, but did not cut the rotors and insists that isn't the practice anymore. I called several repair shops and as I thought, rotors can be cut if not too worn. At the time of service ***** said my rotors were good. When questioned why they were squeaking again, he said I must drive/stop hard and hung up on me. The job was not done to satisfaction or correctly. I would like to be refunded in full as I need to get the brakes done and he did not do the job he was paid to do. He let me leave with no brakes, that is negligent on his part and put me in danger.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wesley G

    1 star

    03/28/2024

    Do not go to this repair man! He gave me my car back and worse shape that I brought it in. When I brought the car in initially, I just wanted him to get the weird sound out when I stepped on the accelerator. When I came back the first time, he said I needed a water pump. I said OK when I got the car back the car overheated and you couldn't steer the car. He said I need a rack and pinion. I said OK. When I got the car back is still couldn't steer and it's still overheated. So I took my car back. He said he needed something to do with the intake. So I paid for that and the car still didn't run right. So I took the car to ****'s automotive and they told me that he didn't even hook up the oil stick to the engine. He left bolts laying all over the engine compartment. He broke my grill on my car. He broke the trim on the hood for the car. The hood didn't stay up like it did before when I brought it in and all he charge me 6000 some dollars and ****'s automotive said I had a blown head gasket he should not have charge me all of those charges. He should've told me it was not fixable. So this guy strung me along for 6000 bucks who knows what the string along for!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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