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ComplaintsforStage 3 Motorsports
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a set of Fox 2.5 coilovers that were leaking about 2 days and less than 500 miles after install from Stage 3.They refused to replace the faulty shock and told me the best they could do was have me ship them back to ********* where Fox would rebuild them under warranty, while I waited 3 weeks with no truck.They could have offered to send me a functioning and sealed set, because that's what any other business would do, and I'd send the faulty set back to them to have Fox take care of them as a dealer. Completely ridiculous lack of accountability.Initial Complaint
04/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a Ranch Hand front bumper assembly from Stage 3 Motorsports back on 11 November 21. Their website says to allow 2 weeks for shipment. After waiting over 2 week with no response or tracking information, I reached out and have been told email after email that the manufacturer is delayed. I have been beyond patient, but Im tired of waiting. The last update, was that it would be shipping on 4/8. That is not the case. At this point, I either want my money refunded, the product I ordered, or a suitable substitute.
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Contact Information
7380 W Olive Ave
Peoria, AZ 85345-7251
Business hours
Today,8:30 AM - 5:00 PM
MMonday | 8:30 AM - 5:00 PM |
---|---|
TTuesday | 8:30 AM - 5:00 PM |
WWednesday | 8:30 AM - 5:00 PM |
ThThursday | 8:30 AM - 5:00 PM |
FFriday | 8:30 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.