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Find a Location

Firman Power Equipment, Inc has 1 locations, listed below.

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    Business ProfileforFirman Power Equipment, Inc

    Electric Generators

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8716 W Ludlow Dr Ste 6, Peoria, AZ 85381-4918
    BBB File Opened:
    1/31/2018
    Years in Business:
    8
    Business Started:
    11/23/2015
    Business Started Locally:
    11/23/2015
    Business Incorporated:
    11/23/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Qiang Zhou, President
    Contact Information

    Customer Contact

    • Mr. Qiang Zhou, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/20/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    Purchased this Generator and they are refusing to ***** the warranty. There is a problem with the Engines on these units. They are saying I have to many hours on the unit.This unit is only 16 months old. I performed all recomended maitenance on this unit as recommended. All they are offering me is to purcahase a refurbashed unit @ 30 percent off with only a 90 day warranty. This is un accepatable.
    Read More

    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David T

    1 star

    07/16/2024

    Purchased a new generatorit did not work straight out of the box. Purchased from Lowes no help from them..tried the manufacturer manufacture but no help.We just recently had a hurricane here in ******* and I really needed itmy stepfather is with me and has medical issues and his meds needed to be refrigerated luckily I fold another generator from a friendif not who knows what could have happened to him. I just want a refund or a generator that works.

    Firman Power Equipment, Inc Response

    07/17/2024

    We will provide a service center to evaluate your generator under case # *****

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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