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Find a Location

Colors By Craig Painting has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforColors By Craig Painting

    Kitchen Cabinets

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Colors By Craig Painting had not obtained a necessary license from Arizona Registrar of Contractors (ROC). BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.azroc.gov - (602) 542-1525

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers interior painting services.

    Business Details

    Location of This Business
    Peoria, AZ 85382
    BBB File Opened:
    11/8/2018
    Years in Business:
    8
    Business Started:
    7/31/2016
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mrs. Jacque McCracken, Owner
    Contact Information

    Principal

    • Mrs. Jacque McCracken, Owner

    Customer Contact

    • Mrs. Jacque McCracken, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hi!I am writing to file a complaint against Craig from Colors by Craig Painting, ******, **.In August 2022 we decided to have our 2 small bathrooms painted. On 8/28/22 Craig came into our home to give us an estimate on painting 2 small bathrooms. He estimated each bathroom at $275.00. Then he gave an estimate on our kitchen ceiling of $350.00. We agreed to have 2 bathrooms painted and would think about the kitchen ceiling. The price of the 2 bathrooms $550 included patching and replacing a small portion of trim molding in the master bathroom. I paid him (via Zelle) $450 deposit. I asked if he could get the job done in a day as we have family flying in - he told me he should be able to (the bathrooms are very small). On 9/15/22, he said that he may need the 2nd day for our kitchen ceiling but that I didn't have to have that ceiling done. I agreed not to have the ceiling done and just have the 2 bathrooms painted so he could finish the job in one day. He came into my home with all paint and I left to go get him the rest of the money to give to him when painting was done. I received a text half hour later saying he was not doing my job and he was angry! I saved his texts because his anger was scaring me. He said we agreed on the kitchen ceiling too - but he had just texted that I didn't have to have that done if I wanted the two bathrooms done in one day. He said I know you're going to be angry and I told him I don't get angry and he left all paint here unopened and did absolutely no work (even left our mirror and wall decor off the bathroom wall so we had extra work to do). I asked him kindly to refund most of my $450 (less paint cost) as he did NO WORK AT ALL and he will not refund me. He had me in tears. I've never had this happen with anyone before. I wasn't sure if I should call the police? Then I noticed he's not licensed nor accredited by BBB. I should've checked before I had him over. I just want my money back - zero work was done. It's not right. Thank you

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nina J.

    5 stars

    02/08/2022

    We have a ***** square foot home, and Colors by Craig painted the entire interior of our home. They were responsive, affordable, and very accommodating. They were very quick too! I also have several neighbors who have used them and all were very happy with the work that was completed.

    Colors By Craig Painting Response

    02/08/2022

    Hi **** thank you so much!!! I have been so blessed to work with such amazing people all the time. But there are still those that you will forever remember and you are one of them?? I never ask anyone to leave me a review. I believe that is up to the customers. But I have been blessed with all 5 star reviews in my 9 years of painting!!! And people like you and them is what truly makes me happy!!!!! Thank you so much for everything you do?? your not just a customer to me your a true Freind????

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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