ComplaintsforLegend Autos LLC
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Complaint Details
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Initial Complaint
08/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I leased a car through them and when I got in before I test drove it when I turned the vehicle on the brake light was on and I left them know that know that they said that they were going to fix it had a car for a week and almost hit someone because I couldn't stop called them they said they would fix it with the warranty it sat at a show for a month and then waas told that warranty wasn't going to work and they were going to take it to another shop. During this time they were giving me rental cars that kept on breaking down. Then I found out the month that they had my car they talked to the financing people to see if they could reverse the payment and get me into another car without letting me know this. Last time they went to go get another rental I noticed my car was sitting in their shop so I just ended up taking it back and going to another mechanic to see how much it would cost to fix and when I did I noticed they had for sale signs on my car and I still don't have the plates for it. I have all the paperwork I had to replace my phone so I can't send picturesInitial Complaint
05/06/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
They went against their own contract and repossessed my car illegally before doing so the right way. I paid the due paynent that was only 3 days late. They have in contract that it will be only done if in default which i wasnt and after **************************************************************************************************** any paperwork after taking the car either. They didnt tell me that it was in an accident. The repo company they use drove my car back to ******* instead of actually towing it. Repo people threatened me with the cops without a court order involved. They were uninvited intot a private laundry room and found my keys and wouldnt let me grab my house keys on their till i complained about my keys. I paid my payment to them and then they paid legend autos all through cash app. They still repossesed car after it said on contract they will pay the insurance and just charge me on my bill, but instead of doing that they repoed my car and told me after i drove 3 1/2 hours to retrieve the car that i would have to pay 950 to get the car back, and it was to recover the 950 they paid repo guy.Initial Complaint
09/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I put down $4,000 for the car, and they didn't tell me about the accident it was in or the issues it was having. I purchased the car 0n March 8, 2023 and I'm also paying a carnote.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.