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Find a Location

Patrick Riley | Isley's has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Patrick Riley | Isley's

      2655 E Magnolia St Ste 200 Phoenix, AZ 85034-6904

      BBB Accredited Business
    • Patrick Riley | Isley's

      1850 E Watkins St Phoenix, AZ 85034-5706

      BBB Accredited Business

    Business ProfileforPatrick Riley | Isley's

    Home Services
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    FINALIST of the 2020 Better Business Bureau's Torch Award for Ethics
    See all additional business information

    At-a-glance

    Customer Reviews

    3.97/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/7/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential and commercial heating & cooling, and plumbing services.

    Products & Services

    Air Conditioner, Drains, Furnace, Heater, Mini-Split, Plumbing Fixtures, Toilet, Water Filtration, Water Heater, Water Purification, Water Treatment

    Business Details

    This is a multi-location business.

    Find a Location

    Patrick Riley | Isley's has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Patrick Riley | Isley's

        2655 E Magnolia St Ste 200 Phoenix, AZ 85034-6904

        BBB Accredited Business
      • Patrick Riley | Isley's

        1850 E Watkins St Phoenix, AZ 85034-5706

        BBB Accredited Business
      Location of This Business
      2655 E Magnolia St Ste 200, Phoenix, AZ 85034-6904
      BBB File Opened:
      8/20/1996
      Years in Business:
      18
      Business Started:
      2/23/2006
      Business Started Locally:
      2/23/2006
      Business Incorporated:
      2/23/2006
      Accredited Since:
      3/7/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • ROC 298758, ROC 306262
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • GHPA LLC
      • Patrick Riley Cooling Heating and Plumbing
      • ADPD Holdings LLC
      • On Time Air Conditioning & Heating
      • Patrick Riley 72 Degrees Air Conditioning
      • 72 Degrees A/C & Heating
      Business Management
      • Mrs. Laura Wingren, Marketing Director
      • Mr. Ty Lindsay, General Manager
      • Mr. Esko Tucakovic, COO
      • Mr. Ashish Achlerkar, CEO
      Contact Information

      Principal

      • Mrs. Laura Wingren, Marketing Director
      • Mr. Ashish Achlerkar, CEO

      Customer Contact

      • Mrs. Laura Wingren, Marketing Director
      • Mr. Ty Lindsay, General Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Service was on 12 January 2023. Service person said we needed expensive repair and that a $500.00 deposit was required. I gave the repair person a check for $500.00. On 16 January 2023, I again spoke with the repair person and he said the expensive repair probably was not necessary and the $500.00 would be refunded. On 7, 8, and 9 February I spoke to office representatives, was told they would do several things including refunding my money. To date, they have done none of what they said they would do and I have not received my refund. I have also tried to contact senior management through emails that bounced and letter on 23 February 2023.
      Read More

      Customer Reviews

      39 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Myndi C

      1 star

      04/19/2024

      **** never recommend this company again after this week and will be reporting them to attorney general and BBB.We started with Patrick Isleys when we bought our home. The previous owners used them to install AC units. The first year with their maintenance plan was phenomenal. They never recommended crazy things, took care of everything and kept us in perfect working condition. We used them for plumbing and servicing our units.The second year, seemingly since they were bought out has been trash. Plumber came out, recommended almost 2k in repairs. Ended up costing us $300 elsewhere and they were super aggressive and rude when I declined their recommendation.This time we had them out for electrical because we have their maintenance plans, the guy recommend $4100 in repairs and insisted that we must do it because our breakers were out of code, our wires were worn down, all kinds of stuff. Had me fearful of all the worst case scenarios. I told him we needed more opinions, he informed me several times how other electricians would charge me just to come out. The kicker was, he could even tell me what our problem was, he needed to charge all these additional diagnosis fees just to find the problem.Well, we had another person out for $50. Ended up out the door costing $500 to fix our problem and the guy informed us nothing is out of code, nothing is worn down. Everything is in working order and he completed the repair.This company is turning into a scam, nothing but shady sales people who come out and see a woman alone and try to scare her into a bunch of unnecessary repairs

      Patrick Riley | Isley's Response

      05/01/2024

      Thank you for your feedback. We will be in touch as soon as possible to discuss this further. Thank you for reaching out.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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