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ComplaintsforApartment Hunters
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/22/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This business listed a condo for rent and accepted $50 per applicant (in our case, two) from an unknown number of applicants without letting them know the condo was already taken. I feel this was a dishonest act and want a refund for the $100.00 they took from us. I wish I had researched this business before applying for their property - I never would have got involved with them. There are hundreds of complaints about their dishonesty and abuse.Business response
10/27/2021
Hello;
We contacted ***************.
We have returned ******************** & co applicants application fee of $100.00.
We hope this resolves any further issues.
**************** has agreed to notify the BBB that we have satisfied his request for refund.
Thank you.
AH Properties
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.