Business ProfileforPhoenix Car Rental

On 05/29/24 I rented a van from Phoenix Discount Van and SUV rentals located on *************************************************************************, Phone Number ************. I was previously phone quoted a price of $649 for the rental. The rental was for pickup on 05/29 and drop off on 06/05. When I picked up the van on 05/29, I was charged $814 on my credit card. I asked why the amount was different and the employee said that it was taxes. I was confused by this statement because this amounted to approximately 25% tax. I returned the van on 06/05/24 and asked for a receipt that indicated the taxes I paid. The employees gave me receipt (attachment #2) that did not show taxes. I repeated that I would like a receipt that indicates the taxes I paid. The employees said that they would need a manager to send me a receipt via email that indicates the taxes. I received an email several days letter with a receipt (receipt attachment #1) that again, did not indicate the taxes I paid. I responded to the email stating that I need a receipt that indicates the taxes I paid. I never received a response. I am requesting a receipt that indicates the taxes I paid. Finally, I feel was overcharged and taken advantage of. I believe this company does this when they know people are preoccupied with the stress of a trip. Final note: Their website venrentalphoenix.com says that they do not charge airport fees.