186 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sheryl B
5 stars07/18/2024
The ReBath representative, *******, came fully prepared with examples and gave us great ideas on materials and finishes for out bath and powder room remodels. The ReBath estimate was the most complete and reasonable one we received from the four companies who scheduled estimates with us. The two installers were great! The job was done when promised, only took two days, and we were very pleased with the results. We would highly recommend them to family and friends and anyone looking for a professional bath remodel!ReBath LLC Response
08/15/2024
******, thank you so much for your kind words and detailed feedback! We're thrilled to hear that ******* and the team exceeded your expectations and that you were pleased with the ideas, materials, and overall process. Our goal is to make every remodel as smooth and satisfying as possible, so knowing that the estimate was thorough and the installation was timely means a lot to us. We appreciate your recommendation and are glad youre happy with the results. If you need anything else or have any more projects in the future, dont hesitate to reach out!Review from Marcy K
5 stars07/12/2024
Love love love my new bathroom. I was amazed at how fast it was done. ****** was super awesome.ReBath LLC Response
07/16/2024
*****, we're delighted to hear that you love your new bathroom and that ****** made the experience even better. We pride ourselves on efficient service, and we're glad to know we exceeded your expectations. Enjoy your new space!Review from Marita M
5 stars07/09/2024
Re-Bath did a great job on our Shower Remodel!The workmanship by the Installers was excellent!They arrived on time, cleaned up every day.We now have a beautiful new Shower.Thank you Re-Bath, we can highly recommend you!ReBath LLC Response
07/16/2024
******, thank you for your wonderful review! We're thrilled to hear that you are pleased with your new shower and the workmanship of our installers. It's great to know they arrived on time and maintained a clean workspace each day. Your recommendation means a lot to us. Enjoy your beautiful new shower!Review from David W
4 stars07/04/2024
Installers were very good. Did a great job. I do have a concern with the teak fold down seat however. After a couple of months, we began to see dark brown stains on the shower wall and floor directly below the teak seat. Called the sales rep and described the concern. Was assured that this concern had never been seen before and he would look into this right away. After no response for a month or so, I decided to pull the two teak planks from against the shower wall and check it out for myself. A hammer and a little time and they came out. Discovered that the back side of these two teak boards were covered in mold and looked quite disgusting. I let them dry out for a few days after cleaning with bleach and hot soapy water. I then sanded them down to remove the remaining unsightly remains of the moldy area. I then used good quality teak oil and applied as per the directions. Reinstalled and has the same concern once again. Once again, used bleach and sanded. They are currently in my garage, drying completely. In another couple of months I will attempt to use outdoor polyurethane to seal them. If this works out ok, I will then reinstall them in the seat. If not, I am considering PVC, as the two boards are against the wall and will not be load bearing when using the seat. Still no reply from the sales rep. ** really wanted the teak seat. Now, not so much, and the seat was not inexpensive. The strange thing is the other two boards are absolutely fine. No clue. Otherwise, enjoying our new bath very much.ReBath LLC Response
07/16/2024
Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience and the lack of follow-up from our sales representative. We're glad to hear that you are otherwise enjoying your new bath. We understand your frustration with the teak seat issue and appreciate the detailed steps youve taken to address it. Our team will reach out to you immediately to resolve this matter to your satisfaction. Thank you for your patience and understanding.Review from James D
5 stars07/03/2024
I am really enjoying my new bathroom. I now have a shower with safety bars with nice grips to keep me safe. The floor is non-slip. I added a large medicine cabinet that is giving me enough storage for all my needs. The process of picking items was carefully guided and explained. It's so nice to have a modern looking bathroom with items my wife and I chose. The craftspeople who did the work were professional, polite, and were very helpful when I needed to decide where the safety bars, towel bar, etc went. This was a very nice experience. I am very impressed by how clean the bathroom and all work areas were left. I will have my other bathroom completed by ReBath as well.ReBath LLC Response
07/08/2024
*****, thank you for your kind review; we are happy to pass along your comments to the team. We enjoyed working with you during the design process and throughout your installation. Thank you for trusting Re-Bath to turn your bathroom into a more beautiful and functional space.Review from Joseph L
1 star06/30/2024
A *****-in-a-truck would be way cheaper but I went with what I thought would be higher quality customer service and workmanship. I felt like I got neither. Bad measuring, wrong color, wrong door, representative seemed to lack in product knowledge and no follow up when I complained. 1 star because every person was nice.ReBath LLC Response
07/08/2024
******, thank you for taking the time to leave us your honest feedback. We strive for 100% satisfaction, and it is discouraging to hear that this was not the case. Falling short of meeting your expectations is not to the standards we strive to achieve. Please call us if there is anything else we can do for you. Thank you again for providing this information so we can improve upon our services.Review from Pat S
3 stars06/30/2024
Installers were very good. The problem is the product- namely shower door. Cheaply made, suction /magnet when glass door closes has very loud noise to the point where door shakes on the frame - hard to open & close. installer even called manufacturer to complain on our behalf. For the cost, the shower door should be much better quality. More substantial . They are better at every hotel Ive been to.ReBath LLC Response
07/08/2024
***, we appreciate you sharing your feedback. Your feedback is valuable to us, as we will use it to improve our products and services. If you have any remaining concerns you would like to discuss, please don't hesitate to reach out. Thank you again for providing this information.Review from Michael F
5 stars06/30/2024
I'm impressed with the quality of their work. Everything looks great! The job took two days to complete and was worth the wait. They secured affordable financing for me. I recommend ReBath to everyone.ReBath LLC Response
07/08/2024
*******, we are so grateful for your business and your positive review. We believe everyone should have a bathroom they love, and it's wonderful to hear you are loving yours.Review from Gary S
5 stars06/29/2024
We were very happy with the work done by ReBath on our master bathroom. Everything was as expected and they were done in th time frame they promised. The crew (******* and ******) showed up on time everyday. They were respectful and friendly. They asked our input/opinion on placement of grab bars and shower head. Were are VERY happy with our new remodeled bathroom. Thank you ReBath.ReBath LLC Response
07/08/2024
****, we're proud to be the nation's most trusted bathroom remodeler, and that you are another happy customer. We are so glad you are enjoying your remodel and appreciate your review.Review from Connie W
2 stars06/28/2024
In hindsight I really wish we would have shopped around a little more before making the decision to go with Re-bath. The workmanship was excellent. We have no qualms about that. I'm still in a bit of shock that we signed a contract and agreed to use them knowing that they were not able to replace the corner vanity and that they were not able to provide doors for the corner shower. We ended up using the existing corner vanity. My husband put on new k**** and polished up the top. We then selected shower wall and floor colors that would blend in with the existing countertop. We had to find someone else who could put doors on the corner shower which was not cheap. For the price we paid we really didn't get a bathroom remodel from Re-bath.ReBath LLC Response
07/08/2024
******, thank you for your valuable feedback. We strive to make every remodel an effortless experience, and we are disappointed to hear you are not 100% satisfied with your experience. If you have any remaining concerns you would like to discuss, please feel free to call us at any time. Thank you again for taking the time to let us know how we can improve.
Customer Review Rating
Average of 186 Customer Reviews
Contact Information
426 N 44th St Ste 410
Phoenix, AZ 85008-7696
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