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          Jacuzzi Bath Remodel of AZ has 1 locations, listed below.

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            Business ProfileJacuzzi Bath Remodel of AZ

            Baths
            BBB accredited business

            Contact Information

            1510 E Riverview Dr

            Phoenix, AZ 85034-6613

            Visit Website
            Email this Business
            (480) 894-2284

            Customer Reviews

            4.39/5

            Average of 185 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            20 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/27/2020

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers bath tubs and showers and installation services. 

            Business Details

            Location of This Business
            1510 E Riverview Dr, Phoenix, AZ 85034-6613
            Email this Business
            BBB File Opened:
            1/27/2020
            Years in Business:
            6
            Business Started:
            6/23/2018
            Business Incorporated:
            3/19/2021
            Accredited Since:
            1/27/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Baths For Less LLC
            • B4L Holdings LLC
            Business Management
            • Mr. Joseph N Davis, President
            • Ms. Catie Samaras, Marketing Manager
            • Ms. Addison Rush, Marketing Specialist
            Contact Information

            Principal

            • Mr. Joseph N Davis, President

            Customer Contact

            • Ms. Catie Samaras, Marketing Manager
            • Ms. Addison Rush, Marketing Specialist
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I contract with Jacuzzi Bath Remodel through ****** on 4/1/2024. The installation date was set for May 8th. I contacted my salesperson and customer service at ********************** prior to the installation date and was told that everything was ready, and the installation date was still May 8th. The installation crew would be there at 9:00 am. On the 8th, no one showed up and I finally called at 9:45 and was told the shower pan had not arrived and I would be contacted with a new installation date.I contacted my salesperson who said they did not have the materials to make my shower pan and had no idea why I not contacted. I called on the 7th and they confirmed my appointment. I took a day off work for the installation. They had new systems and having difficulties getting information on the status. It was on excuse after another with no resolution.Unless I call, I do not receive any communication from Jacuzzi. I called on June14th and was told the pan had been made and they would know on June 17th whether it arrived. Again, no call and still waiting for confirmation of what is going on. I have asked for a manager to call and spoke with ****** who was supposed to call me on each Tuesday to provide a status. Only call was on June 4th.I am waiting on the parts to get the shower installed but other customers need to be aware of the missed promises and lack of communication from Jacuzzi.
            Read More
            Read 37 More Complaints

            Customer Reviews

            185 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kathy V

            07/15/2024

            The loan agreement date was 4/13/24 on my remodel.I never received anything from the sales person, not even a business card. All communication was done on line (which I'm not computer savvy). All I could find was the loan agreement, nothing on the actual contract. During the insulation, which was in mid May they damaged my turf with the glue they used. The shower seat was installed incorrect. The safety bar cap on the end was falling off. The crease between the wall in the shower, was separated, leaving room for possible water damage. ( all of these issues have been corrected other than the turf. ). However....My real issue is as follows When the actual install was done they told us that a door was was not included in my contract ($20,000) As I have tried to resolve this issue, I feel that that I have been taken advantage of due to me being elderly. Why would I or any one else do a remodel and not have a door put on the shower ? The floor pan is specifically designed for glass sliding doors.
            Read 184 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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