ComplaintsforEMS Financial Solutions, LLC
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Complaint Details
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Initial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
******************************* stated she was the owner of EMS Financial solutions, formally worked for the **** and was an experienced tax preparer. She falsified taxes in order to promise a return and collect funds. She then stated she did not file the taxes when contacted even though her name and PTIN number was entered on the documents by her. She has continued to avoid me when approached about a refund. After conducting an independent search it has been discovered that she was convicted of tax fraud in 2017 for falsifying taxes. This is public record via ****** search. After being investigated by the *** I have reached out to her numerous times with supporting evidence of texts, emails, and the actual tax document in which she has replied that she "did not file the taxes", "did not promise me a refund", and even said the e-mail which we have communicated with was incorrect. She was paid over $1300 and has cost me money (for incorrectly filing the 2021 amendment), time (it is 3 years old now and I was only recently contacted by the *** about the audit due to COVID delays), and stress due to now having to deal with the *** and loosing money for bad services.Initial Complaint
10/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******************************* is a federally convicted felon and based upon IRS Circa **************************************** the tax preperation arena. I am concerned that taxes filed by her could be fraudulant like recently in her past. She spent 2 years in federal prison which is scary!
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.