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Find a Location

Arizona Bounce Around has 1 locations, listed below.

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    Business ProfileforArizona Bounce Around

    Bounce House

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business provides bounce houses and party rental equipment. 

    Business Details

    Location of This Business
    179 S 29th St, Phoenix, AZ 85034
    BBB File Opened:
    5/21/2009
    Years in Business:
    21
    Business Started:
    12/4/2002
    Business Incorporated:
    12/4/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Arizona Bounce Around, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Su:
    7:00 AM - 9:00 PM
    Business Management
    • Mr. Brian Winas, Director of Business Development
    • Ms. Laura Baehr, Administration
    Contact Information

    Customer Contact

    • Mr. Thomas C. Baehr, President/CEO
    • Mr. Brian Winas, Director of Business Development
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jane M

    1 star

    04/06/2024

    The people that own this business apparently own Arizona Bounce Around. Here is my experience with them. I wouldn't touch this place with any serious event that you have. Use A-Z Rents they know how to do Parties.If you are a school or PTO, DO NOT USE THIS PLACE! It is a bait and switch operation. I can see why this is a 1 star operation. The only reason they get one star is that their equipment is great and their person they sent to set it up and stay was amazing.Other than that. Their contract is draconian and they don't stand behind their quote. I signed a contract for a date that was during their "peak season". They were very aware of the dates I was holding the event. When I went to pay the contract that I had already signed for one price they told me, "Oh well you are holding your event in "peak season" and it is 25% more. I said to them that they were aware of the date of my event and that they should have estimated it for their "peak season" (They kept repeating this word as if I had never booked a hotel room during "peak season"). I had another estimate for practically the same price and chose this group as it appeared initially that they were the more professional. Boy was I wrong. I was over a barrel and had to pay for the item at the price they requested as this was an event for over 200 people and I had a week until it was going to occur. They were unavailable to discuss the problem, when I did discuss the problem they treated me like I was unreasonable in asking them to stand behind their original quote.The event almost had to be cancelled due to weather and wind. (It was an outdoor movie). I was informed at that time that I would be charged, weather or not. I could reschedule but if I cancelled I was on the hook for the entire cost. This was a school event 5 weeks before the end of the school year. No possibility of changing the date during their "peak season". I wonder what they would have said, "OK, lets do it next year."

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