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ComplaintsforL&A Auto Sales
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Complaint Details
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Initial Complaint
09/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made a purchase for a car ***** at L&A Auto Sales. I test drove the car, business said the car has a Clean Title, said nothing is wrong with it, I signed the papers and took the car home. I drove it for two days to work. Next day I drove it and it stopped in the middle of the road. I towed the car to L&A Auto Sales, I want my money back. They told me I can switch out the car, and are not willing to work with me. The worker said that the mechanic will try to fix it, its been more than 5 days, they still do not have an answer for me. I keep asking the worker if he can email me details, he is ignoring my texts. They have my money and my car that does not work. They sold me a broken car and kept my money. According to ******* Law, I am entitled to my money back but I have to let dealership try to fix it. They are not trying to fix it, just ignoring me. I am without a car, without my money and am spending money on Uber to get to work. This is an issue, I need advocation. I want my money back and to cut all ties with this business, they are unreliable and not trustworthy. They are not responding to me and not placing me as a priority.Initial Complaint
09/16/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
04/2022 I paid $4200 for a *************** dealership first couldnt not get the plates for the monte ***** so then I traded that for a P.T cruiser and I was told he has a rebuilt engine and ac worked and that the car should not have any issues well it had issues it overheated the gas line was not even hooked to the tank and come to find out the radiator had a crack the whole time.... So then owner said he would work with my boyfriend on another car and we'll the he gives a ***** **** with. No paperwork as I. Registration nor title there was also the front grill missing for the car and that almost cause me a accident when the hood of the car flipped up and broke my windshield. The owner has said over 3 times that he has title but when I go to the dealership to get it he some how can not find it and this has happened more than a handful of times I still currently don't have registration r title Sold me bad cars refuses to fix his problem.No kind of action has been made to resolve r fix this and I just want my money back. I have also includes 2 photos of the last car that was trades to me
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Contact Information
304 S 67th Ave
Phoenix, AZ 85043-3419
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.