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ComplaintsforJames Painter CPA PLLC
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Complaint Details
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Initial Complaint
01/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired James ********************** to prepare 4 total tax returns as follows:2019 - CHEMWISE, ****2020 - CHEMWISE, **** (received Form ****, but it has DO NOT MAIL stamped on it)2019 - Safe for Baby, ****2020 - Safe for Baby, ****Payment was made in two (2) separate payments of $1,375 for a total of $2,750. Mr. ********************** has not filed my returns nor provided me with the tax documents I hired him to complete.I have emailed him several times and he has failed to respond.The URL that Mr. ********************** operates is no longer operational. URL: *********************************************************** He is no longer answering Emails or phone calls from **** called the phone number Mr. ********************** signed at the bottom of the 2020 CHEMWISE, **** tax return to find out Mr. ********************** is using the contact information of an individual named ***** whom is also a CPA. Mr. ********************** intentionally used another phone number for his contact information as the preparer which belongs to another individual. Certainly Mr. ********************** was aware of using this phone number as he signed his name and PIN next to the phone number.I am shocked that an actively credentialed CPA would behave this way. He completely ignored me after I made full payment and has never returned any of my correspondence.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.