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Find a Location

OneAZ Credit Union has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • OneAZ Credit Union

      2355 W Pinnacle Peak Rd Phoenix, AZ 85027-1280

      BBB Accredited Business
    • OneAZ Credit Union

      550 E Gurley St Prescott, AZ 86301-3825

      BBB Accredited Business
    • OneAZ Credit Union

      840 E Southern Ave Ste 101 Tempe, AZ 85282-5220

      BBB Accredited Business
    • OneAZ Credit Union

      20 Roadrunner Dr Gadsden, AZ 85336

      BBB Accredited Business
    • OneAZ Credit Union

      777 S Alvernon Way Tucson, AZ 85711-5354

    Customer ReviewsforOneAZ Credit Union

    Credit Union
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

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    480 Customer Reviews

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    • Review from Dylan R

      5 stars

      08/29/2024

      I worked with *** ******* and he was amazing. Quick responses with great knowledge made this process super easy. I would work with *** 10/10 times. Thank you!!

      OneAZ Credit Union Response

      09/03/2024

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that *** and our Virtual team provided you with helpful service. We value your relationship and look forward to serving you throughout your membership with OneAZ!
    • Review from Anna E

      5 stars

      08/29/2024

      Opening an account was very easy. ********* ******** helped me through the process and he couldn't have made it any easier. I highly recommend

      OneAZ Credit Union Response

      09/03/2024

      Thank you for sharing your experience with OneAZ, ****! We are thrilled to hear that ********* and our Virtual team provided you with helpful service. We value your relationship and look forward to serving you throughout your membership with OneAZ!
    • Review from Suekie F

      5 stars

      08/29/2024

      Im very pleased with the customers service I receive always, whether thats on the phone, in person or online. Most recently my phone encounter to stop an auto payment was once again met with kindness, understanding, and professionalism. Thank you OneAZ for your excellent service.

      OneAZ Credit Union Response

      09/03/2024

      Thank you for sharing your experience with OneAZ, ******! We are thrilled to hear that our team provided you with kind and professional service. We value your relationship and look forward to serving you throughout your membership with OneAZ!
    • Review from Vee L

      5 stars

      08/28/2024

      Excellent customer service via web chat! (Especially troubleshooting account tabs)

      OneAZ Credit Union Response

      08/29/2024

      Thank you for leaving a positive review for our OneAZ Virtual team, Vee! We are thrilled to hear that our team provided you with helpful service via our chat feature. We value your membership and look forward to serving you again.
    • Review from Michael P

      5 stars

      08/27/2024

      I used one AZ for my auto loan made the auto buy process super quick and easy I got preapproved for the loan walked into the dealership negotiate a price and one AZ cut the check super easy super quick save me a ton of money on financing and a ton of time, not having to play that BS game with the Salesman and the manager going back-and-forth coming back with different monthly payment amounts trying to disguise all the hidden dealership fees and add ons. One ** has been great the whole 2 years I have had my auto loan, I just elected to use them again for a second loan on a utility trailer purchase. Very pleased with the service I have received from ****** ******, who was National courteous, friendly, and prompt was able to get my loan completed in one day.

      OneAZ Credit Union Response

      08/29/2024

      Thank you for sharing your experience with OneAZ, *******! We are thrilled to hear that ****** and our Scottsdale team provided you with another great loan experience. We value your relationship and look forward to serving you throughout your membership.
    • Review from Shan M

      5 stars

      08/27/2024

      My experience with OneAZ Credit Union was fantastic. I had done an internet search to find a good rate on converting my car lease to a purchase. I reached out to serval companies to include the financial institution managing my current lease. Not only was the rate the best with OneAZ, but the process was the easiest and **** ********* was beyond helpful and pleasant to work with!

      OneAZ Credit Union Response

      08/28/2024

      Thank you for sharing your experience with OneAZ, ****! We are thrilled to hear that **** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review from Marla H

      5 stars

      08/26/2024

      I spoke with ******** ****** re a charge that was false. She was very kind and professional.

      OneAZ Credit Union Response

      08/28/2024

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that ******** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review from Terri C

      5 stars

      08/26/2024

      Needed to get back on my mobile app - new password. She helped with courtesy. Thanks OneAZ.

      OneAZ Credit Union Response

      08/28/2024

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.
    • Review from Moshe L

      5 stars

      08/25/2024

      I financed a private-sale used motorcycle through OneAZ. My loan officer, **** ******, was responsive and helpful and worked quickly through the whole process. The in-branch closing experience was also quite seamless. **** **** did all the *** docs with me and the seller, a process that took no more than 15 minutes. OneAZ handled the title transfer and registration, so I was completely good to go the minute I walked out of the branch. The loan account also showed up immediately in my app, so I'm able to start making payments and view loan information without delay. I had a great experience getting a vehicle loan through OneAZ and I would definitely do it again.

      OneAZ Credit Union Response

      08/28/2024

      Thank you for sharing your experience with OneAZ, *****! We are thrilled to hear that our Virtual team provided you with helpful, seamless service. We value your membership and look forward to serving you again.
    • Review from Paul S

      5 stars

      08/22/2024

      Needed help with online banking. **** took care of my needs. The manner in which he handled my difficulties was superb. Patient, courteous, and knowledgeable.

      OneAZ Credit Union Response

      08/26/2024

      Thank you for sharing your experience with OneAZ, ****! We are thrilled to hear that **** and our Virtual team provided you with helpful, patient service. We value your membership and look forward to serving you again.

      OneAZ Credit Union Response

      08/28/2024

      Thank you for sharing your experience with OneAZ, ****! We are thrilled that **** and our Virtual team provided you with helpful service. We value your membership and look forward to serving you again.

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