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ComplaintsforMega 99 Cent Super Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased items from store paying cash on 7/10/24 for $27.11 and before leaving the store I was checking the items and found that the cashier overcharged me for $2.71 so I took it to him and because I no longer trust them asked to return everything all together but the cashier refused to refund and told me that he can only refund what he overcharged me for and to return everything the manager need to be there to get it refunded for me so I need to come again early in the morning so he can refund me.Came in next day and he still wasn't available and came again 07/13/24 and manager ***** was there and he also refused to return the items and in the recipet doesn't say anything that the items non refundable!!So I showed him the recipet and he kept refusing and told me that I took the items and got out of the store and when I asked him to check the footage the cashier was going to check it but the manager ***** told him not to and he refused to check it also refused to provide the cashier name !!And refused to return it..Now I need my money back !! Also this is considered a fraud !! If I didn't check the items before leaving they would have charged me for things I didn't even buy! Which is a theft And he was talking to me totally with disrespect!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.