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Business ProfileforSVG Brand Group
Current Alerts For This Business
On July 18, 2024, BBB sent the company a Business Practice Inquiry through email, to request the following information:
-A copy of the business’s refund policy;
-The resolution the business provides to consumers if they are unable to fulfill the purchased services;
-The current process in place to answer consumer's inquiries;
-The quality assurance process in place to ensure the agreed-upon services are offered;
Additionally, BBB asked the business to add their contact information to the website so that there is no confusion regarding where the business is physically located.
As of July 31, 2024, the business has not responded to BBB's request.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to file a complaint with the Attorney General’s Office and/or the Federal Trade Commission.
Additional business information
On July 18, 2024, BBB requested SVG Brand Group to modify, substantiate, or discontinue claims made on their website (https://www.svgbrandgroup.com/) that read, “We can increase your worth to seven and eight figures FAST (in months, not years).”, ”GROW 10X FASTER SMARTER AND BETTER”, ”***** 4.9 stars out of 214 Products Reviews”, ”Guaranteed Results...And Tested”, ”We give you Real Results: Money, Knowledge, Time, Growth and Success.”, ”Proven Process…We turn the "beliefs" of starting/growing your business into a science…, we've distilled our findings into a formula with proven consistency and measures of your progress using reliable metrics.”, and ”Get More Sales…Start getting sales in weeks and have a repeatable process in 1-2 Months. Taking our existing framework proven across a multitude of industries and business sizes.” Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB's Code of Advertising Section 20 states, When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. Additionally, BBB's Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
As of July 31, 2024, the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 4001 E Broadway Rd B-11, Phoenix, AZ 85040
- BBB File Opened:
- 4/11/2024
- Years in Business:
- 4
- Business Started:
- 8/23/2020
- Business Incorporated:
- 8/23/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Justin Tankersley, Member
- Contact Information
Principal
- Mr. Justin Tankersley, Member
Customer Contact
- Mr. Justin Tankersley, Member
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Website Addresses
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Juan C
07/21/2024
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