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Find a Location

Firefly Electric LLC has 1 locations, listed below.

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    Business ProfileforFirefly Electric LLC

    Electrical Contractors

    Current Alerts For This Business

    Licensing:
    Arizona Registrar of Contractors (ROC) suspended the license of Firefly Electric LLC. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.azroc.gov - (602) 542-1525

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers residential & commercial electrical contracting.

    Business Details

    Location of This Business
    5215 E Coronado Cir, Phoenix, AZ 85044-2336
    BBB File Opened:
    8/22/2007
    Years in Business:
    6
    Business Started:
    12/20/2017
    Business Incorporated:
    12/20/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Ryan Patrick Harelson, Member
    • Ms. Mary G Harelson, Member
    Contact Information

    Principal

    • Mr. Ryan Patrick Harelson, Member
    • Ms. Mary G Harelson, Member

    Customer Contact

    • Mr. Ryan Patrick Harelson, Member
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On July 25th Firefly Electric was hired to replace the Electric service panel at my home at *****************************************During the instillation Firefly Electric blew three transformers, and my air-conditioned fan motor. One of the transformers was my air-conditioner. The other two transformers was for my low voltage wiring. When I complained to *************************, the owner, he first denied the damage then he asked me for the air-conditioner bill so he could submit it to his insurance company for reimbursement. He also said that he was unfamiliar with my homes low voltage wiring, and unsure he could repair it.We were without lighting in our living room, bedrooms, bathrooms, laundry, hallways and porch, for FIVE MONTHS.I complained to the ************************** who told me that he had not filed for a permit for the meter replacement, and that since I had it replaced by ************* they were out of the loop.**** finally came through and in January, only one set of lights has not been repaired. He said at that time he would finish the repairs and repay my expenses in one month. Neither the unfinished work or the reimbursements have been completed to date.The cost of labor and parts I paid to **** Air was $680.00, the expense would have been much higher but a lot of the damage was covered by the air-conditioner warranty. Firefly also unlocked a breezeway gate, and lost the key, the locksmith cost me $ ******. I am also requesting reimbursement for the meter instillation of $4,600. I think this reimbursement is justified considering that I was without lighting for five months, and the job is still not finished almost a year later. The total reimbursement I am asking for is $5,458. I will hire a different electrician to finish ****** job.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Krista F

    1 star

    07/03/2024

    We contracted with this company and paid half of the total contract price to have work done. The company cancelled several start dates and was unable to coordinate with SRP regarding job requirements. Little to no work was done and the company asked us for an additional monies, even though the contract stated half up front and half when the job was completed. We refused to pay anymore money and fired the company. The company has refused to return any of our deposit, despite the fact that, by its own admission, it had only completed five hours worth of work and therefore owed us several thousand dollars. We have sued and received a judgement which the company refuses to pay. They claim they are filing for bankruptcy but have refused to provide us any information by which we could file a claim in the bankruptcy.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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