Business ProfileforHi Skin LLC

For my daughters birthday I took her and myself to Hi, Skin for facials. When I went to pay several shady things happened. I was charged for a service I did not agree to and definitely did not want. I was told the service cost an upcharge of $125 extra. There was a service I did agree to which was $65. However the other one I had no clue about. I told the receptionist that I did not agree to this service. I did tell her my gal talked fast, mumbled, and was super quiet. The place is somewhat loud as music is on and there are 6 customers and 6 estheticians in the same small room. The receptionist told me SHE DID NOT WANT TO PLAY HE SAID SHE SAID! and she would give me 20% off the upcharge. The next thing was the prices for the facials were more than quoted online. I did book the facials through social media and she said those prices are old. I felt really uncomfortable like I was being accused of being a liar. I had planned on spending a couple hundred dollars but was charged $450 and made to feel if I didnt I was some poor person who was out of place at the fancy facial place that unknowingly and deceptively upsells you like you're at the car dealership I was told she would look into it and reach out to me. Its been 2 weeks not and I have not heard back. Also on an unrelated note, and maybe why paying over $450 is so painful is the experience was terrible.My facialist was 7 minutes late! My daughters was right on time. Being 53 min facial that was supposed to be 60 min, I had been ripped off several times over. The facial was painful (which I guess they say is normal) My skin was actually cut from the dermaplaning. My daughters skin was burned and it burned her for several days after. Thing she upcharged me for was traumatic and painful. I feel like she rushed through the whole things as she was late and I didn't even get what was included in my current facial that I had signed up for, she immediately started selling me up on add-ons.