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Find a Location

OneSource Facilities Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOneSource Facilities Services LLC

    Facility Planning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers facility management services.

    Business Details

    This is a multi-location business.

    Find a Location

    OneSource Facilities Services LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2809 W Gardenia Ave, Phoenix, AZ 85051
      BBB File Opened:
      3/30/2017
      Years in Business:
      10
      Business Started:
      12/12/2013
      Business Incorporated:
      12/10/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Dom Song, Owner
      Contact Information

      Customer Contact

      • Mr. Dom Song, Owner

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I was contracted by OneSource to do a small handyman job at one of their clients offices a national tire companies local office. They still havent paid me for the work dispite continued promises to do so, but my contact at the business, her name is ******, has not only threatened me, but has said via text message that she enjoys making sure I dont get paid. She is well ******** struggling to take care of my 8 month old grandson yet she enjoys making sure I dont get paid. What kind of person says this?

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Quron P

      1 star

      09/05/2023

      Contractors Beware!!!Get paid upfront for supplies, and if you submit a change order make sure you get paid for that too.I've never written a bad review for a company I worked for. I felt the need to do this due to the way I was treated when I completed a job for them.First. I was told that I would be paid when the job was completed. When I completed the job they told me accounting wouldn't be in until Tuesday (I completed the job on a Friday) ok I can understand that.Secondly. I submitted a change order due to them not having all of the materials needed to complete the project. The change order was approved.I call in on Tuesday to see what's going on with my payment and they say you're not getting paid for the change order, because they rented a lift for me.After arguing all day back and forth with them I just decided to take what they were giving me, because I'm in ********, and there office is located in *******.The Lady got very disrespectful after the job was completed. I do not recommend working with this company unless you get paid upfront.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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