3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Marty A
1 star01/27/2024
I bought a bench from this store. Cost was $3,200. When we got it home, we discovered that it was too low and so returned it the next day. They returned it with no problem, but later the owner reversed the charge saying we do not give money back on returns.Besides being a horrible way to conduct business, it is just wrong. They now have the bench and my money. This is the problem when you buy from a small owner run business, which is run by a bunch of women who know so little about retail.Now I will *** them so they learn a good ****** and will never do to this another customer. For now, buy elsewhere and do not support this shopkeeper. Everything they sell can be bought elsewhere and generally, about 10-20% less. I am a retired CEO of a very large chain of over ***** stores, so I know how this process works. This retailer is bad and take your business elsewhere.Review from Dee R
1 star10/06/2023
Not a full year and the box springs for our king *** are squeaky bad! I cant get out of the *** without waking up my wife and the same for sitting on the side of the ***. By far, these are the worst new box springs ever. After looking at the underside of the box springs, you can clearly see that its old and was just recovered in new fabric. I dont want not no discount, a percentage off or nothing, I want people to see they buying subpar quality.Review from Stephanie R
1 star08/20/2022
Ordered a table online in July 17th after the order I spoke to ******* in which I asked and she guaranteed that the delivery would be no more than two weeks which I really needed for an event. Today is August 20h and I still do not have the table. I had called to follow ** and got the same individual in the 3rd week, very rude arguing we were still on the 2nd week and that it can be another week for delivery. Spoke to manager ******* today and now its going to be another week after his voicemail indicated it would be in the middle of this month and still past that time frame and still no furniture. He at least offered free shipping and assembly but the lack of professionalism and not disclosing accurate timelines I would never order anything from this furniture store and wouldnt recommend it to anyone. Horrible service!
Del Sol Furniture Response
10/03/2022
We just saw this review. We are sorry your order took longer than expected. We show you received your goods August 26 2022. Thank you so much for your business. We really appreciate it.
Customer Review Rating
Average of 3 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.