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Complaint Details
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Initial Complaint
01/15/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Our family house had burned down. We were referred to Bethom by the city of ******* and we had them do our renovation. Well the renovation done poorly. Not only was it done poorly it was done fast because of the deadline that they almost didnt meet. Second, is that thy left some work undone. The bathroom isnt done. The dishwasher was just thrown in and now is coming undone. The worst part is they use the wrong materials for our stairs which are now cracking. After being promised multiple time to fixed and they even sent people out here to look, we cant get all hold of anyone and theyre also mentioning that we need to pay for the repairs. Theyve been super unprofessional and we are going to take legal action. There so many thing that are covered in the warranty and they arent honoring their warranty.Business response
05/31/2024
We addressed all of the Carters concerns and got the ship corrected. We were able to get them put up in an airBandB and tackle all of their work. They have since responded to their own review on ****** and commented that we did in fact address concerns in full and would recommend us to anyone.
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Contact Information
1506 W Whispering Wind Dr Ste 110
Phoenix, AZ 85085-2811
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.