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Find a Location

Urban Cookies, LLC has 1 locations, listed below.

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    Business ProfileforUrban Cookies, LLC

    Gift Baskets

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers gourmet organic cookies.

    Business Details

    Location of This Business
    2325 N. 7th St., Phoenix, AZ 85006
    BBB File Opened:
    10/12/2006
    Years in Business:
    19
    Business Started:
    8/11/2005
    Business Started Locally:
    8/11/2005
    Type of Entity:
    Partnership
    Business Management
    • Mr. Shaun Breese, Member
    • Mr. Brady Breese, Member
    Contact Information

    Principal

    • Mr. Brady Breese, Member

    Customer Contact

    • Mr. Brady Breese, Member

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Madison I

    1 star

    08/08/2023

    The owner said her policy is to take pictures of ppl even if asked not to... I told her it's illegal and she should probably think of a different way to go about her policy. She had the worst customer service ever and kept repeating "sure" in the fakest customer service voice I've ever heard, mocking me telling me I'm not allowing to do UberEats orders unless she takes a picture of me even though Uber Eats has multiple protocols to ensure food is delivered to the customer and if something ever did happen the restaurant is paid back in full and the customer. The pictures she was taking was on her iPhone with other pictures besides people on the phone when I went back to tell her to delete it. I gave no consent to her having pictures of me on her phone it's so creepy and disturbing that she does this. I've done Uber eats for three years and not ONCE has anyone ever taken a picture of me. I've signed my signature to acknowledge the responsibility of delivering a customers food but never getting a picture taken on myself. She then proceeded to say she will keep taking pictures of people and won't change her policy and have ppl sign or something not so creepy. Y'all don't need refined sugar anyways it causes diabetes cancer dementia and Alzheimer's, so much stress and harm to the body. Cancer feeds off sugar. Don't go here anymore. The owner is probably planning on human trafficking ppl she takes pictures of. Go elsewhere I got extremely uncomfortable vibes from her backing up the reasons why she had to take pictures of people rather than collecting a signature like every other restaurant does.

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    Better Business Bureau Serving the Pacific Southwest

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