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Find a Location

Strapt Armory has 1 locations, listed below.

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    • Strapt Armory

      3602 E Indian School Rd Ste 105 Phoenix, AZ 85018-5165

      BBB Accredited Business

    Business ProfileforStrapt Armory

    Gun Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2021

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers sells of firearms, ammunition and other sporting goods.

    Business Details

    Location of This Business
    3602 E Indian School Rd Ste 105, Phoenix, AZ 85018-5165
    BBB File Opened:
    4/29/2021
    Years in Business:
    15
    Business Started:
    3/9/2009
    Business Incorporated:
    3/9/2009
    Accredited Since:
    7/16/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Strapt Business Group LLC
    Business Management
    • Mr. Charles A Bollenbaugh, Owner
    Contact Information

    Principal

    • Mr. Charles A Bollenbaugh, Owner

    Customer Contact

    • Mr. Charles A Bollenbaugh, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 6/13/23, I bought an antique Winchester rifle using an on-line auction (GunBroker). I sent a certified check for $2007.17 to cover price, shipping, and auction fees on the following day, 6/14/23.I received instead a junky WW1 German Mauser. I immediatel notified the company of the error, and have been checking eith them weekly ever since. My emails have either been ignored, or answered with the info that the item is packackaged and will be shipped "first thing tomorrow". Phone calls have elicited the same claim. My last call, about a week ago, and my last email both produced the assurance that the item would be shipped out the next day. Obviously, the item is either lost or sold to another buyer, and 2 months is an unreasonable time tohave not straighted the matter out.Earlier on, I even offered to cancel the sale and all claims if I could obtain a full refund. This offer was ignored also.I'm over 90, and no hand with computers. I can forward emails to you as supporting documents if needed.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob N

    1 star

    11/02/2021

    They started by over charging me then they sell me used parts that don't work for my model slide. Don't waste your time or money here.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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