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Find a Location

Oscar Health Care Plan Inc has 1 locations, listed below.

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    Business ProfileforOscar Health Care Plan Inc

    Health Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3800 N Central Ave Ste 460, Phoenix, AZ 85012-1995
    BBB File Opened:
    12/17/2019
    Years in Business:
    6
    Business Started:
    3/13/2018
    Business Incorporated:
    3/13/2018
    Type of Entity:
    Corporation

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I have been taking testosterone injection for 9 years with my pcp for low testosterone that is well documented in my charts and that all my insurances companies in the past did covered the medication including Oscar health that covered testosterone injection 2 years ago. I have a meeting on Monday with my Dr because this medication is medical necessary and will cause harm to stop all the sudden. I just have surgery and it has been Almost 2 weeks since my last injection since the denied. Oscar customer service is in la ***** and unfortunately they are lost and don't understand the medication system and every time you call they either don't know or won help and will keep transferring you to different extensions. We need a supervisor in *** that can explain in detail what my doctor needs to send or call to be able to fix this issues. Please help this people are inhumane and don't care at all about my health. Fyi.. I am a registered nurse in *** and know how the system and insurances works and they are denying the claim with out a proper grounds for denial. I am trying to find a solution between Oscar and my dr other wise if this don't work I will have to get legal help. My doctor already sent paper work and on Monday we are meeting to see if we can contact oscar directly.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Louree R

    1 star

    07/15/2024

    Rated 1 out of 5 stars I wish I could give them 0 stars!I wish I could give them 0 stars!! I am diabetic and have been on the same medication for years. I chose Oscar because my doctor participated with the plan. Now Oscar is denying the same medications Ive been taking for years that had my numbers in a good range. I was as even losing weight! My doctors office has submitted the documents they requested 3 times to try to get my medication approved and they just keep sending back the same letter. DO NOT SIGN UP WITH OSCAR!! They are TERRIBLE!!!

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