ComplaintsforOptimyze - Mind Body Breath Center
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Complaint Details
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Initial Complaint
08/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a package that was good for 4 sessions in a 30 day period. Than was charged agin the next month. I called to say that I never bought another package and was told that when I bought the original package that it is a 3 month commitment. This was never explained to me what so ever and I would have never agreed to a 3 month commitment as I am not even in town here in the summer. I called to say that I only wanted the one month package and they said that they dont sell that. All I wanted was to give them the $100 for a month for 4 sessions. That manager explained to me that they cannot refund me for the 2 months I didnt use which I thought was terrible business practice as I was clearly not told about the 3 month commitment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.