Business ProfileforRedirect Health

Redirect health has been dragging their feet and pointing fingers and delaying a much needed critical surgery to fully recover from a hemorrhagic stroke. In late April ********************************************************************************************* emergency brain surgery. For the last 2 months we have been pleading with redirect health to agree to terms with the hospital for them to complete the surgery and replace the skull bone on my brothers head which is so critical to his full recovery. Redirect health has adamantly denied and withheld payment for care. I believe this is a serious issue and we are looking to pursue this matter in litigation due to a delay treatment. It has been relayed to us by countless medical professionals who have been treating my brother that the longer they wait to replace toy brother's skull bone, the higher the risk of him not making a full recovery. We have gone through countless emails, phone calls, meetings with reps at redirect and the hospital and yet no action has been taken. We've had 2 surgery appointments cancelled on us last minute due to no payment from redirect. We are at our wits end and feel like they are playing a game with us all because they do not want to pay. This company is a sham and a bunch of scammers. If your employer offers this as medical coverage please stay far far away because god forbid if you have an emergency they won't give 2 s**** about you or your family. You're better off purchasing your own plan from a legitimate health insurance company on a healthcare market place or work with your HR to end their service agreement with them. They will do everything in their power to make your life h*** as they do not care for the folks who purchase their service, they only care about their bottom line. Also- don't believe their other reviews on ******* those are obviously all lies and likely posted by their own employees so that they stay in business.