Customer ReviewsforHospice of the Valley
14 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shelley H
5 stars06/04/2024
I lost my mother, *******, in March of this year. Prior to her passing, she was placed on hospice. I am beyond grateful for the services, care, friendship and love provided to her by Hospice of the Valley. She had extra care and companionship in the final days of her life that changed everything. *** provided volunteers who entertained her, kept her comfortable, played music, painted her nails, monitored her medications, and kept me constantly apprised of her condition. I was with my mother during several visits and I could see how much she enjoyed them. The *** volunteers are absolute angels on earth and I am so thankful for their involvement in my mom's final days.Hospice of the Valley Response
06/05/2024
Hi *******, thank you for sharing your lovely experience with us. We feel privileged to have cared for your mother, and are grateful to hear that her time with our volunteers was filled with beautiful, compassionate care. We are here for you, whenever you need us.Review from Paula B
5 stars02/21/2024
Oh my god they've saved my life My husband is terminal and they came in and that's helped me so much They are not only caring and professional they're loving in fact. My husband's nurse ****** agreed to remarry us. She is ordained and on Valentines our 38th anniversary ...She remarried is in our backyard which is a park! Not only that but ******* my counselor came with a cake AND a corsage and a boutonniere !!!We want to thank these two that not only brought help to us but brought love to us and it was a beautiful wedding We love them like family ??Thank you for being there ????***** and ***********************Hospice of the Valley Response
02/22/2024
Hi *****. Thank you for these lovely wordsthey mean so much to our care teams, who feel privileged to care for your husband and you. We are truly honored to be a part of your remarriage. Please know we are here for you, whenever you need us.Review from Tina D
5 stars02/21/2024
I want to thank everyone at Hospice of the Valley ****** House. The doctors, nurses and chaplain, were amazing. Such special people. My mom was cared for and we felt so blessed. There is a feeling of comfort and peace throughout ****** House. My dad passed 21 years ago, and we had Hospice of the Valley come to our home. Again, what a relief to have such a wonderful organization taking care of our loved ones. Thank you for all you do in taking care of those we love and their families.**********Hospice of the Valley Response
02/22/2024
****, thank you for the lovely review. It was our honor to care for your parents. We are here for you, whenever you need **.Review from Allison E
5 stars07/07/2023
My family has struggled with the death of my sister-in-law. We learned about the New Song Program at Hospice of the Valley, and it changed our lives for the better. Each of us grieved separate from each other but with a peer group who understood. A few months after we graduated from the New Song Program my son who is eight years old, cried out in the middle of the night after a trigger. He said that he needed to see his friends at New Song, he was missing his Aunt, and needed someone other than us to talk to. The amazing staff at Hospice of the Valley was able to get us the help we needed for our son and quickly. I am so grateful. If you or your family are experiencing a loss new or old, Hospice of the Valley has so many programs to help. We are grateful for New Song.Hospice of the Valley Response
07/12/2023
*******, thank you for the lovely review. Our New Song team is honored to care for your family through this difficult time. Please know we are here if you need us.Review from CE R
5 stars06/16/2023
One of my family members recently passed due to an unexpected brain aneurysm. The ** doctors told us there was nothing that could be done so she was sent directly to the Hospice of the Valley location in Glendale on 59th and Thunderbird. Of course this is a very difficult time and reality to deal with, but I felt it was important to share with other families how truly amazing and impactful Hospice of the Valley was in helping support us through the passing of our loved one because you never know when you will face a similar situation.First, the staff was very compassionate and understanding. They were extremely responsive when we needed to call them to the room and they were patient and calm in answering our questions and tending to all concerns to make our loved one as comfortable as possible. Watching a loved one pass is the most difficult thing one can go through, but to know that there are people there to help and make the patient as comfortable as possible so they can pass with dignity makes all the difference in the world. Our nurses provided that kind of care even though we were there a short time, but their warmth and kindness was greatly appreciated. After she passed, the social worker on site immediately joined us to answer questions and gently guide us through the next steps and gave us resources to deal with some of the things you don't anticipate. Again, this help was critical for us. It takes a very special heart and skill to do this kind of work, and these nurses and staff members had that. I highly recommend Hospice of the Valley for anyone who has to deal with the final days of care for family members.Hospice of the Valley Response
06/20/2023
*****, our team was honored to care for your loved one and family and we are so grateful to hear that your time at ************************** Home was filled with beautiful, compassionate care. Thank you for your kind words know that we are here whenever you need our support.Review from Veronica W
5 stars06/15/2023
During a very difficult time Hospice of the valley helped my family. My dad went into hospice and they were kind, efficient and patient, not just with him but with me as well. They took the time to explain and walk me through the process. I was very impressed with how fast they handled every request from a simple question to any equipment needed. We will forever be grateful for everything they did for my DadHospice of the Valley Response
06/16/2023
********, our team was honored to care for your dad and family. Thank you for your kind words know that we are here whenever you need our support.Review from Bonnie L
5 stars05/18/2023
The *** *************** is an innovative, outstanding community for those suffering with dementia and their caregivers/ family/friends. *************** and the ******** have been a source of incite, comfort, and friendship to both me and my husband, who suffers from FTD. Without hesitation I would highly recommend the services provided by the outstanding dementia trained professionals and volunteers at the *** ***************.Hospice of the Valley Response
05/22/2023
Thank you for the incredibly kind words ******. We're so glad that you and your husband love visiting our Memory Caf; and happy that your husband looks forward to attending ********* We enjoy spending time with your family and look forward to your visits.Review from Patricia M
5 stars05/17/2023
The ************** at Hospice of the Valley ************* and Campus is the best. My husband absolutely loves going there. The wonderful and ************ keep him and the other members engaged and active. There is music, art, games puzzles, guest speakers, social interaction and more. The chef prepares delicious hot meals. The preschool is across the breezeway and provides very positive intergenerational interaction among the adults and children. The club allows me to continues my volunteer work knowing my husband is safe and happy. The facility is bright and cheerful with indoor and out door space. I am so happy I found this place!********Hospice of the Valley Response
05/22/2023
We are thrilled that your husband loves the ************** and that he's enjoying his time at our new campus. We will pass on your kind words to the rest of our team, and thank you for the lovely review.Review from Linda S
5 stars05/12/2023
*********************** and I would like to thank Hospice of the Valley for bringing their ministry to ** during our time of need. ****** and **** were loving with both of us from the beginning to the end. Not only did they take care of ****** physical needsbut they loved him as well. There were hugs and laughs and personal sharing. They gave him everything he needed to live the remainder of his life with comfort and dignity. They changed his medication whenever it needed to be changed. They ordered the medicine and it was delivered which was such a blessing to me. When he fell, he had a new ****** by the end of the day. When he coughed while trying to sleep, within hours he had a wedge pillow. When he was sad, he had the sweetest dog come visit him. And, when he could no longer take his pills, they sent him to **** Home, a Hospice of the Valley facility, where they were able to give him special care around the clock through the final days of his life. It can be a very difficult journey from a stage four cancer diagnosis to the ultimate heavenly healingBut ***** chose Hospice of the Valley and we were blessed. Thank you Hospice of the Valley. ********************* ******Hospice of the Valley Response
05/17/2023
*****, we were so honored to care for ***** and your whole family. ****** and ***** would both like to convey how privileged they felt to share your hospice journey and to provide comfort, compassion and lots of laughs every step of the way. We are always here if you need **.Review from Stephen M
5 stars05/06/2023
Every single person with Hospice of the Valley that cared for my wife so she could be at home until she passed are such wonderful, compassionate people. They were so dedicated to keeping her comfortable, it was just amazing. And the caring and compassion extended to the family members also to help us get through a very difficult time. I highly recommend them to care for a loved one during their final time on this earth. Thank you so much Hospice of the Valley.Hospice of the Valley Response
05/08/2023
Our team was honored to care for your wife and family and we are so grateful to hear that her time was filled with beautiful, compassionate care. Thank you for your kind words know that we are here whenever you need our support.
Customer Review Rating
Average of 14 Customer Reviews
Contact Information
1510 E Flower St
Phoenix, AZ 85014-5698
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