ComplaintsforThe 5th Horse Land Assets LLC
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am trying to buy land from this individual through Land flip. com. I found the land there was a $ **** down payment and $299.00 dock fee. I paid both of these fees. I continued to make payments. I made a $300 payment and then a $400 payment. Then I was looking at my loan and my balance went up $300 and it is because he stole the dock fee. I found this out through Geek pay. They informed me that the $299,00 fee was missing and that it was never applied to the loan balance. I reached out to ****************************** and he became extremely upset and he wanted to break the deal, he would not answer my calls or text. He did send me a contract to break the contract and in the contract it states that he will refund me 80% percent of my money. I have given him $90****. I want the loan broken and I want 80% percent of my money back.Business response
03/29/2023
At 5th Horse Land Assets, LLC, we take pride in providing excellent service to our customers, and we have countless positive testimonials from satisfied clients. While we regret that ******************** did not have a positive experience with us, we understand that not every buyer is a good fit. Despite our best efforts, we were unable to meet ************************ expectations, and after two months of communication, we mutually agreed to part ways. We have since issued a partial refund and wished ******************** all the best in his future endeavors. We sincerely hope that he finds a property that meets his needs and exceeds his expectations.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.